Our home installation services offer a quick, efficient assembly service at your home to ensure that your item is built without any headaches giving you peace of mind and an afternoon off!
Our Installation service is easy to arrange, the correct level of installation required for each item is shown at checkout; simply add to basket and we will be in touch. Levels are dictated depending on the amount of work and time required. Our specialist installation team may pre-assemble some elements ahead of time to make the process even faster and less intrusive, we know kids just want to start playing not have to wait around!
Once your order has been processed a member of our specialist installation team will contact you within 14 days to arrange the date for your installation.
Installation charge only covers initial playset, any additional items or extra’s added to the order whether they are purchased at the Add Accessories & Assembly stage or at any other point in the ordering process will incur a further charge to assemble and install. You will be advised of this additional charge before installation takes place.
PLEASE NOTE: The service we provide is to assemble the product only, fitting ground anchors is not part of the assembly service, even if you have purchased the anchors from us you will be required to fit them once assembly has been finished and the fitter has left.
THE SERVICE WE PROVIDE IS ASSEMBLY ONLY: We do not do any groundwork of any kind; it is your responsibility to clear and prepare the chosen area in readiness for the fitter. If our fitter believes the area chosen for the trampoline or swing set is unsuitable, for example due to the ground being uneven, area needs clearing or is a steep slope we reserve the right to refuse to complete the assembly due to health and safety concerns. In these instances, you will still be charged for the installation in full.
If we are unable to provide the home installation service in your area, whether it is due to scheduling or availability of a fitter in your area, we will contact you as soon as we are made aware of this and issue a refund for the installation. If you have any questions regarding the availability of Home Installation in your area please contact customer service before placing your order. This service is dependent on the availability of the fitter and we reserve the right to cancel the service at any time without prior notice.
Nominated Day Delivery, If chosen at checkout it will not speed up installation; installation usually takes place around 2 - 3 weeks from date of purchase and you will be contacted by installer to arrange a date.
